Frequently asked questions
Q. Can I return the items purchased on Linen + Everyday?
R. No. All items offered on our website are made from the moment of your order, just for you. For this reason, they can’t be returned.
Q. What is the delivery time?
R. The delivery time varies from 7 to 10 days working days. It can bary depending on demand and our production capacity.
Q. How will the purchased products be shipped?
R. All products will be shipped via Canada Post and Expedited Parcel service. This service is fast and offers the possibility to follow the progress of the package. The tracking number of the package will be sent to your e-mail adress when the item is posted. Thanks to the Expedited Parcel service, the insurance will fully cover the total amount of your purchase.
Q. Are shipping cost payable by the consumer?
R. Yes. Shipping costs will be added to your total purchases and they are to responsibility of the consumer.
Q. What is the density of linen used to make clothes?
R. We use both the 150 g/m² (4.5 oz/yd²) and the 200 g/m² (6 oz/yd²) pure linen to make clothes.
Q. What is the density of linen used to make table linen?
R. We use the 200 g/m² (6 oz/yd²) pure linen to make the expertly finished table linen and some others densities to make the frayed border linen items.